Utility Bill Payment Options

Options Provided for Payments of Utility Bills:
For All Billing Related Questions Call 618-654-9891 (Option #3) or email at cityhall-frontdesk@highlandil.gov

In Person  (Cash, Checks, Credit and Debit Cards)
City Hall
1115 Broadway
Highland, IL 62249
Monday- Friday 8-4:30pm
Holidays Observed: New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve (closed at noon on New Year's Eve only- all others full day)

Night Drop  (Checks)
Available 24 hours per day in the back of City Hall (Currently Unavailable Due to Renovation)
New 24/7 Night Drop Box located at the Public Safety Building located in the entrance of the building located at 12990 Troxler Ave. 

By Mail  (Checks)
Please include the remittance stub and mail to:
PO Box 218 
Highland, IL 62249

Local Banks
Payments are also accepted and collected every business day from the following local banks:
   Busey Bank
   First Mid Illinois Bank
   First Collinsville Bank
   Bradford National Bank

You may also utilize the online bill payment options associated with your Bank.  If you use this option you must include your account number from your bill.  If you account number is not correct then your payment may not be applied correctly.  If you have any questions please call our office at 618-654-9891 option 3. 

Auto Draft from Checking or Savings
Please complete Auto Pay Form and return with a voided check (checking) or deposit slip (savings) within 72 hours of next bill payment due date to ensure adequate time for processing.  The amount due will be processed for payment on the due date or next business day.

Web Payment System
Take advantage of our most streamlined bill payment process.  After you receive the first utility bill register your account at:  highland.merchanttransact.com  
When signing up for an online account you will need your bill.  Your name must be entered exactly how it appears on your bill.  Please remember to use all caps when entering your name.   If you experience any problems please call our office at 618-654-9891 option 3. 

By utilizing this online payment system, you can expect the following benefits:
     Convenient, paperless statements via email with the option to also receive a paper bill
    Ability to view bills and account history, including consumption history, online
    24/7 account access
    Reduction in bill payment time and postage costs
    Recurring monthly bill payments via credit/debit card or checking account

Note: The City of Highland does not assess additional fees for any payment method selected.