Utility Billing

New Resident Information
The City of Highland provides electric, water, sewer, and refuse service.  An account can be established for new residents at City Hall by completing a  Utility Application and forwarding to cityhall-frontdesk@highlandil.gov along with a copy of the account holder's driver's license.  Utility bills are mailed on a monthly basis. Multiple payment options exist.   Billing inquiries can be made at City Hall during Normal business hours of 8:00am-4:30pm Monday through Friday by calling 618-654-9891 (Option #3)

Other Services 



Television, Phone, and Internet Services

Highland Communication Services

(618) 654-1519

Natural Gas Service

Ameren IP

(800) 755-5000

Additional Cable TV

Charter Communications

(800) 231-2517

Postal Service

Highland Post Office

(618) 654-6791

Metro East Humane Society

Highland Animal Shelter

(618) 654-6067

County Courthouse


(618) 692-6200


Highland News Leader

(618) 654-2366

Driver’s License Facility


(618) 656-8956

Driver’s License Facility


(618) 664-0488

Each utility account has a water and electric meter that is read monthly for consumption that is used in conjunction with applicable utility rates to bill in one of 2 billing cycles.  The due dates for these billing cycles are the 5th and 25th of each month.   Sewer billing amounts are based on water consumption per City of Highland ordinance.