Cross-Connection Control Survey

                                                             Cross-Connection Control 2025 Survey

All Highland water customers will receive a postcard this year, asking them to fill out the survey online to streamline the process.
A cross connection is any situation that allows a potable (safe) water source and a non-potable (contaminated) water source the opportunity to come into contact with each other. A cross-connection between potable and non-potable water sources may cause anything from contamination of plumbing to sickness, and even death.
There is a QR Code on the postcard for easy access with a smartphone. The link on the postcard is incorrect, so please click on the link below to access the 2025 survey:
Cross Connection Survey 2025 Link