FAQs

April 22, 2024
Please be aware that we are performing preventative maintenance and repair of failing fiber which will impact the following addresses beginning
Tuesday the 23rd.
Connectivity will be inconsistent during this time. 
-    1004 Berne St
-    1008 Berne St
-    1011 Poplar St
-    1729 Broadway
-    1633 Broadway
-    1 Robin Ct
-    2 Robin Ct
-    3 Robin Ct
-    4 Robin Ct
-    2009 Broadway Apts (ALL)
-    92 Swallow Ln Apts 
-    94 Swallow Ln Apts 
-    5 Oriole Ct
-    7 Oriole Ct
-    1 Parrot Dr
-    2 Parrot Dr
-    4 Parrot Dr
-    7 Parrot Dr
-    11 Parrot Dr
-    15 Parrot Dr
-    17 Parrot Dr
-    18 Parrot Dr
-    21 Parrot Dr
-    89 Swallow Ln Apts
-    8 Cardinal Ln
-    87 Swallow Ln Apts
-    85 Swallow Ln Apts
-    50 Cardinal Ln
-    49 Cardinal Ln
-    46 Cardinal Ln 
-    40 Cardinal Ln 




March 19, 2024
Please be advised that V-TV service may be down for short periods of time between the hours of 12:00am and 6:00am on March 20^th while maintenance is being performed on the circuit.

The following addresses are likely to experience several short outages between Dec. 15^th and Dec 16^th as crews repair fiber currently being eaten by squirrels:
1317 13^th St, 1321 13^th St, 1316 12^th St, 1322 12^th St,1205 Cypress St, 1309 13^th St, 1201 Cypress St, 1304 12^th St, 1308 12^th St, 1312 12^th St, 1201 13^th St, 1205 13^th St, 1208 12^th St, 1212 12^th St, 1219 13^th St

The HCS office at 193 Woodcrest has reopened as of today.
You may continue to make your HCS payments at the Public Safety building with City Hall staff or via the drop box located inside the outer lobby/vestibule area.  Only HCS payments using a debit or credit card at the
Woodcrest location. 

NOTICE:  HCS will be performing preventative maintenance which will bring down all HCS services for approximately 10 minutes between the hours of 10:00 pm Thursday, November 16^th and 1:00 am Friday November 17^th.